by Accor’s Australian portfolio includes a diverse collection of hotels, resorts, and apartments under renowned brands such as Sofitel, Novotel, Mercure, Pullman, ibis, and more. With over 400 properties across the country, Accor Hotels Australia caters to the diverse needs of both business and leisure travelers, providing modern, comfortable, and sophisticated stays in some of Australia’s most iconic locations.
Mission and Vision
Mission:
To create memorable guest experiences by offering high-quality accommodations, innovative services, and exceptional value, while driving sustainable practices that positively impact the environment and local communities.
Vision:
To be the most trusted and preferred hotel brand in Australia, known for excellence in hospitality, diversity in offerings, and commitment to sustainability, all while providing superior customer service and meaningful experiences for guests.
Core Values
- Excellence: Committed to providing the highest level of service, comfort, and satisfaction for guests.
- Sustainability: Embracing eco-friendly practices and responsible tourism to reduce environmental impact and support local communities.
- Innovation: Continuously innovating to meet the evolving needs of travelers, through the introduction of new services, technology, and concepts.
- Diversity: Offering a wide range of brands and accommodations that cater to all types of travelers, from luxury to economy.
- Customer Focus: Placing the guest at the center of everything, ensuring a personalized and enjoyable experience.
Flagship Properties in Australia
- Sofitel Sydney Darling Harbour:
Located in the heart of Sydney’s vibrant Darling Harbour, Sofitel Sydney Darling Harbour is an iconic luxury hotel offering sophisticated rooms with stunning harbor views. With world-class dining, a luxury spa, and flexible meeting facilities, it’s an ideal choice for both business and leisure travelers looking for luxury in one of the most sought-after locations in the country. - Novotel Melbourne South Wharf:
This modern hotel in Melbourne is perfect for business travelers, located within close proximity to the Melbourne Convention and Exhibition Centre. The Novotel Melbourne South Wharf offers stylish rooms, top-notch dining, and spacious meeting rooms, making it one of the top choices for both corporate guests and leisure tourists visiting the city. - Pullman Melbourne on the Park:
Situated opposite the iconic Melbourne Cricket Ground (MCG) and within walking distance of Melbourne’s parks and gardens, Pullman Melbourne on the Park is ideal for guests seeking a luxurious stay close to the city’s major attractions. The hotel features contemporary rooms, a fitness center, and exceptional dining experiences. - Mercure Sydney:
A central location, modern facilities, and excellent service make Mercure Sydney one of the leading choices for travelers seeking comfort and convenience. Perfect for both business and leisure, the hotel offers flexible event spaces, a relaxing outdoor pool, and easy access to Sydney’s key attractions. - ibis Budget Brisbane Airport:
Part of Accor’s budget brand, ibis Budget Brisbane Airport offers an affordable, clean, and convenient stay near Brisbane Airport, ideal for travelers looking for practical, no-frills accommodation. With functional rooms and easy access to the airport, this hotel is perfect for short stays and transit guests.
Digital & Sales Activation Manager
Conference & Events Planning Executive
Front Office Assistant Manager
Portfolio Reservations Manager
Multi Hotel Maintenance Manager
Full-time Assistant Night Manager
Fulltime Reservations Sales Agent
